Learner information
Important information
Policies and information for current and prospective learners.
International students
Information for international students is in the Summit Institute International Student Information Pack.
- Dispute Resolution SchemeInternational students can access the scheme at studycomplaints.org.nz.
- Accommodation and transportThe Nau Mai NZ study website has useful information. See also our homestay guidelines.
Refunds and withdrawals
Information about refunds and withdrawals is in the Summit Institute Refunds and Withdrawals Policy (PDF).
Pastoral care
Summit Institute has a reputation for genuinely caring for and supporting learners. Once you are enrolled, we are an email or call away if you ever need help.
- Domestic learnersSummit Institute Pastoral Care of Domestic Students (PDF)
- International learnersInternational Student Information Pack
- Specialist agencies and helplinesPhysical and Mental Wellbeing of Students (PDF)
Educational performance
Summit Institute is an accredited NZQA private training provider and was rated a Category 1 provider, NZQA's highest rating, following its External Evaluation and Review (EER) in May 2021.
NZQA quality assurance. NZQA audits private training establishments every four years through an External Evaluation and Review (EER). The EER is part of NZQA's evaluative quality assurance framework and gives an independent judgement of a provider's educational performance and its capability in self-assessment.
Following the May 2021 EER, NZQA stated that it is again "Highly Confident in Summit Institute's educational performance" and "Highly Confident in Summit Institute's self-assessment capability".